Lead Admissions Specialist

Charlie Health Behavioral Health Operations(6 months ago)

RemoteFull TimeManager$75,000 - $86,000Admissions

About this role

The Admissions Team Lead at Charlie Health serves as the primary introduction for prospective clients and families, advancing access to virtual behavioral health treatment for at-risk youth. This role supports the organization’s mission by overseeing admissions operations, scaling daily intake, and ensuring a compassionate, mission-driven experience for families. The position contributes to improving access and outcomes through coordination across internal teams and by representing Charlie Health’s clinical model.

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Required Skills

Inbound Calls
Outbound Calls
Team Leadership
Scheduling
Rapport Building
Financial Communication
Salesforce
KPI Coordination
Client Communication
Clinical Pitching

+6 more

Qualifications

Bachelors Degree

About Charlie Health Behavioral Health Operations

charliehealth.com

Charlie Health is a telehealth mental health provider that delivers virtual intensive outpatient programs (IOP) and outpatient care for adolescents and young adults. They combine evidence-based individual and group therapy, family coaching, care navigation, and medication management to treat conditions like anxiety, depression, eating disorders, and substance use. Services are delivered by licensed clinicians via remote care designed to keep young people engaged at home and in school. Charlie Health also partners with schools, payers, and employers to expand access to youth-focused behavioral health.