Outreach Support Specialist
Giving Home Health Care(22 days ago)
About this role
Giving Home Health Care is hiring an Outreach Support Specialist in Oak Ridge, TN to support the organization’s in-home care programs serving individuals impacted by work-related health conditions tied to U.S. nuclear facilities. The role focuses on engaging prospective patients and supporting the outreach and intake pipeline to help patients move smoothly through eligibility and claims-related steps. The position works closely with outreach leadership and marketing to improve patient engagement and overall intake efficiency.
Required Skills
- Outbound Calling
- Inbound Calls
- Patient Intake
- Lead Qualification
- Eligibility Screening
- Acuity Assessment
- Appointment Scheduling
- Customer Service
- Salesforce
- CRM Data Entry
+5 more
Qualifications
- High School Diploma
- Associate’s Degree
- Bachelor’s Degree
About Giving Home Health Care
givinghomehealthcare.comGiving Home Health Care is an in‑home care provider that delivers skilled nursing and personal support services to seniors and people recovering from illness or surgery. Typical offerings include wound care, medication management, physical and occupational therapy, and home health aide assistance, combined with care coordination and personalized care plans. The agency partners with families and other healthcare providers to support safe transitions from hospital to home and help clients maintain independence. They emphasize compassionate, patient‑centered care and typically work with Medicare, Medicaid, and private‑pay arrangements.
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