Edlink
A Lead Client Support Specialist at Edlink helps rebuild and improve the support function by managing customer issues, coordinating across teams, and creating better processes and documentation. The role involves understanding the product and industry, improving customer satisfaction, and contributing to the company's growth.
Edlink is a robust integration platform designed to streamline Learning Management System (LMS) and Student Information System (SIS) connections, enabling seamless onboarding and deployment in as little as four weeks. The company offers a wide array of integrations with prominent LMS and SIS platforms, such as Google Classroom, Canvas, and Blackboard, aimed at simplifying user access and enhancing operational efficiency. With a focus on reliability, Edlink ensures high uptime and provides tools for data enrichment, single sign-on, and extended data types tailored for educational institutions. Their commitment to security and compliance with regulations like FERPA and GDPR underscores their dedication to protecting student data.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Edlink.
24% below the average for this role