Lead Concierge
Baystate Health(19 days ago)
About this role
The Lead Concierge at Baystate Medical Center oversees customer service excellence by training and managing concierge staff, assisting visitors and patients, and supporting high-level public interactions. They act as a resource for service improvements and ensure smooth operations at designated entrances.
Required Skills
- Customer Service
- Hospitality
- Bilingual
- Organization
- Problem Solving
- Public Relations
- Team Leadership
- Scheduling
- Communication
- Emergency Response
Qualifications
- GED or HiSET
About Baystate Health
baystatehealth.orgBaystate Health is a not-for-profit, academic healthcare system offering comprehensive medical services, health information, and community support.
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