Lead Consumer Insights Digital Analyst (Hybrid)
American Family Insurance(1 month ago)
About this role
The Lead Consumer Insights Analyst at American Family Insurance defines and delivers consumer insights across the insurance lifecycle with an emphasis on digital behavior, journeys, and experiences. The role is accountable for driving business metrics through consumer learning plans and reporting to the Senior Manager, Consumer Insights.
Required Skills
- Consumer Research
- Digital Experience
- Data Storytelling
- Analytics
- Insights Strategy
- Stakeholder Management
- CX Metrics
- Cross-Functional Leadership
- Time Management
About American Family Insurance
amfam.comOffering Business and Personal Insurance coverage options for your home, office, autos and life. Let us protect the dreams you've worked so hard to achieve.
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