ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Lead Customer Success Manager at Syndigo - ApplyBlast

Lead Customer Success Manager

Syndigo

2 months ago

3.5 on Glassdoor

Remote

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Lead Customer Success Manager will oversee onboarding, training, and ongoing support for Syndigo's B2B SaaS customers, acting as the primary trusted advisor and point of contact. The role involves managing customer relationships, driving adoption, handling escalations, and collaborating with cross‑functional teams to ensure retention and growth.

Responsibilities

Lead onboarding, training, and education of new customers
Manage customer relationships and drive retention through QBRs
Coordinate cross‑functional teams and oversee renewal negotiations

Skills

About Syndigo

syndigo.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1973

View Profile

Syndigo offers a Product Experience Cloud that helps manufacturers, retailers, and distributors centralize product data, manage digital assets, and optimize product content across channels. The platform combines product information management (PIM), master data management (MDM), digital asset management, and content syndication to accelerate time‑to‑market, ensure compliance, and deliver consistent product experiences. Customers use Syndigo to standardize and govern product data, automate workflows, and distribute enriched content to e‑commerce sites, retailers, and marketplaces.