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Lead Engagement Manager at Sprinklr - ApplyBlast

Lead Engagement Manager

Sprinklr

5 months ago

3.4 on Glassdoor

United Arab Emirates

Onsite

Full Time

Senior

0 applicants

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About this role

Sprinklr seeks a Professional Services Engagement Manager in Dubai to act as a trusted advisor for enterprise customers, strategizing around new services business opportunities and managing relationships with key stakeholders. The role involves leading pre-sale engagements, designing complete solution offerings for Unified Customer Experience Management, and managing profitability metrics across the UK & I market. This position serves as a bridge between sales, service delivery, and product teams to ensure successful platform deployment and long-term value realization.

Responsibilities

Partner with software sales teams to scope and propose new services business
Discover client requirements for complete integrated service delivery offerings
Develop proposals and respond to RFPs positioning Sprinklr deployment strategies
Lead executive services-sales presentations covering the UK and I region
Define Statements of Work including scope, effort estimates, and timelines

Skills

Qualifications

Bachelor's degreeFluency in EnglishFluency in Arabic

About Sprinklr

sprinklr.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Sprinklr is an AI-native customer experience management platform that unifies customer journeys across every touchpoint through four product suites: Sprinklr Service, Social, Insights, and Marketing. It empowers marketing, customer service, and CX teams with AI-driven automation, real-time insights, and omnichannel engagement capabilities. Trusted by global iconic brands, Sprinklr helps organizations deliver consistent, high-quality customer experiences that drive lasting loyalty.