Lead Engineer, NOC Services - 251124-1

Kaseya Careers(22 days ago)

HybridFull TimeSenior$115,393 - $155,172 (estimated)NOC Operations

About this role

A senior technical leader role focused on ensuring reliable, high-quality NOC operations and service delivery for Kaseya’s customers. The position centers on driving operational excellence, continuous improvement, and cross-functional collaboration within a 24x7 managed services environment. The role also emphasizes mentorship and enablement of engineering teams to maintain and improve service standards.

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Required Skills

Technical Leadership
Root Cause
Data Center
Networking
Servers
Cloud
Security
SLAs
Monitoring
Alerting

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About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.