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Lead Global D2C Excellence & Transformation Manager at Sony Interactive Entertainment Inc. - ApplyBlast

Lead Global D2C Excellence & Transformation Manager

Sony Interactive Entertainment Inc.

6 days ago

San Mateo, California, United States

Hybrid

Full Time

Director

2 applicants

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About this role

The Head of Global D2C Transformation leads the global Direct-to-Consumer Operations transformation agenda for PlayStation, acting as the key interface between commercial teams and the Operations division. This role involves building strong relationships with global partners to translate commercial requirements into operational plans, drive operational readiness for key initiatives, and establish governance to track progress against growth plans. The position focuses on D2C growth, geo-expansion, commercial requirements, operational excellence, and strategic transformation to support continued expansion and efficiency.

Responsibilities

Lead global D2C Operations transformation roadmap and growth initiatives
Translate commercial requirements into operational capabilities and delivery plans
Partner with cross-functional teams to improve service levels and operational efficiency

Skills

Qualifications

MBABA/BS in BusinessBA/BS in Supply ChainBA/BS in OperationsBA/BS in Strategy

About Sony Interactive Entertainment Inc.

playstation.com

Headquarters

San Mateo, California, United States

Company Size

5001-10000 employees

Founded

1994

View Profile

PlayStation is the gaming brand of Sony Interactive Entertainment that designs and sells consoles (PS4, PS5), controllers and accessories, plus digital and physical games. It operates an ecosystem of services — PlayStation Store, PlayStation Plus subscriptions, cloud streaming and PlayStation Network — that deliver multiplayer, digital storefronts, monthly game offerings, and cloud features. Known for high-fidelity hardware (DualSense, PS VR2) and critically acclaimed first- and third-party exclusives, PlayStation focuses on delivering immersive interactive entertainment and a global player community.