Lead Host

The Lead Host oversees the front door and guest arrival experience at Piero's Italian Cuisine, managing the host team, reservations, and dining room flow to ensure a seamless, high-touch guest experience. This role acts as the bridge between guests and service staff, requiring mastery of reservation systems like OpenTable to optimize pacing and table turns in a fast-paced environment. The position involves leading, training, and developing the host team while maintaining high hospitality standards and professional service execution.