Baltimore Aircoil Company
The Lead IT Support Analyst serves as an elevated support and coordination role within the IT Support team, providing oversight and guidance to specialists across the Americas region. This position enhances service quality, ensures consistent communication, and drives proactive support behaviors while monitoring ticket progress and user satisfaction. The role continues to perform advanced Tier 1 and 2 support activities while acting as a point of escalation and quality assurance for the broader team.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Baltimore Aircoil Company.
Baltimore Aircoil Company didn’t post a salary, so this is our estimate from similar listings.