Lead Member Services Officer

State Employees Credit Union of New Mexico(1 month ago)

OnsiteFull TimeSenior$115,822 - $156,222 (estimated)Member Services

About this role

A Lead Member Services Officer at SECU is a senior frontline position that provides leadership and continuity for a branch while supporting member-facing services. The role represents the credit union's service philosophy and requires substantial experience and knowledge of credit union products, operations, and member relations. This position also serves as a mentor and resource for less experienced staff.

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Required Skills

Loan Underwriting
Collections
Member Services
Mentoring
Compliance
Account Maintenance
Cash Handling
Wire Transfers
Notary
Problem Solving

+2 more

Qualifications

High School Diploma
GED
Bachelor's Degree (Preferred)
Associate Degree (Preferred)
Certified Credit Union Executive (Preferred)
Consumer Lending Program (CLP)
Credit Union Core Module Program

About State Employees Credit Union of New Mexico

secunm.org

As a State Employees Credit Union Member, you have an active voice in a credit union that understands your specific needs. See why we're the best credit union in New Mexico.

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