About this role
The Lead NOC Analyst at Finastra is responsible for monitoring, escalation, and resolution of IT infrastructure and applications in a 24/7 environment. This role involves working closely with support teams to ensure incident resolution and smooth operations, supporting the incident management process and technical troubleshooting.
Required Skills
- Monitoring
- ITIL
- ServiceNow
- Troubleshooting
- Incident Management
- Network Operations
- Alert Escalation
- Support
- Technical Support
- Communication
About Finastra
finastra.comFinastra is one of the largest fintech companies in the world, offering the broadest portfolio of solutions for financial institutions of all sizes.
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