Swift

Lead Operational Excellence Specialist – Incident & Problem Management

Swift

6 days ago
Leiden, Netherlands
Onsite
Full Time
Senior
0 applicants
Swift
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About this role

The role focuses on enhancing operational resilience within a global financial messaging services provider by analyzing incidents, leading root cause analysis, and driving continuous improvements in incident and problem management processes. It involves strategic use of data and analytics to identify trends, strengthen operational resilience, and ensure compliance, in collaboration with cross-functional teams.

Skills

Swift

About Swift

swift.com

Swift

About Swift

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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