Lead Operational Platform Owner and Process Expert

This role serves as the lead operational platform owner and process expert for infrastructure services, overseeing the administration, enhancement, and governance of systems supporting change management, IT asset lifecycle, and compliance workflows. The position ensures data integrity, system security, and optimization of tools to enable effective and auditable infrastructure service delivery across Dallas County. The role involves leading daily operations, platform strategy, and cross-functional collaboration to drive continuous service improvement and digital excellence.