Lead Patient Access Representative
Rhode Island Hospital(2 months ago)
About this role
The Lead Patient Access Representative at Brown University Health is a senior front-desk team member reporting to the Practice Manager who helps ensure smooth patient intake and front-office operations. The role supports departmental staffing oversight, fosters a positive team environment, and participates in quality improvement initiatives aligned with the Brown Health mission.
Required Skills
- Patient Registration
- Appointment Scheduling
- Phone Answering
- Customer Service
- Referral Authorization
- Insurance Verification
- Staff Scheduling
- Staff Training
- Quality Improvement
- Medical Terminology
Qualifications
- Two-Year Medical Office Program
- Equivalent Experience
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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