Brown University Health
The Lead Patient Service Representative oversees productivity and metrics for the Brown University Health Cancer Institute, manages daily operational functions, and provides support and training to other PSRs. The role includes handling call center duties, scheduling, performance feedback, and contributing to workflow improvements to enhance patient experience.
Brown University Health (formerly Lifespan) is a leading academic health system in Rhode Island and Southeastern Massachusetts, comprising hospitals including Rhode Island Hospital, Hasbro Children's, The Miriam Hospital, Bradley Hospital, Newport Hospital, Saint Anne's Hospital, and Morton Hospital. The system provides a full spectrum of patient care services across more than 1,620 locations, including emergency care, cancer, cardiovascular, neurosciences, orthopedics, and pediatric services. Brown University Health is also committed to medical education, research, and community health through its affiliation with Brown University.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brown University Health.
16% below the average for this role
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