ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Patient Representative at Dana-Farber Cancer Institute - ApplyBlast

Patient Representative

Dana-Farber Cancer Institute

3 months ago

3.9 on Glassdoor

Brookline, MA

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Patient Representative serves as the first point of contact for patients at Dana-Farber Cancer Institute, providing call center support and administrative assistance within the Welcome Center. This role involves triaging incoming calls, resolving patient questions, and acting as a liaison to connect individuals with appropriate disease center teams. PRs must demonstrate excellent customer service skills, multitasking abilities, and a strong attention to detail while adhering to institute standards.

Responsibilities

Serve as the first point of contact and liaison for patients and referring providers
Triage incoming calls and resolve patient questions in real time
Provide administrative support and coordination for patient care aspects
Recognize emergencies and respond using standard operating procedures
Collaborate with disease center teams to ensure seamless coverage and task management

Skills

About Dana-Farber Cancer Institute

dana-farber.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1947

View Profile

Dana‑Farber Cancer Institute, based in Boston, MA, is a world‑leading cancer center specializing in adult and pediatric cancer treatment and research. Its physician‑scientists deliver multidisciplinary patient care and develop many of the most advanced therapies, including targeted treatments and clinical trials. Dana‑Farber combines cutting‑edge laboratory research with translational programs, prevention and survivorship services, and education to improve outcomes. Patients and clinicians turn to Dana‑Farber for its expertise, comprehensive care teams, and strong research pipeline.