Lead Product Manager, Product Operations
Klaviyo(5 days ago)
About this role
Klaviyo is seeking a Lead Product Operations Manager to shape the future of its product lifecycle tools, particularly through AI technologies. The role involves operational leadership, process design, collaboration with cross-functional teams, and implementing AI-first solutions to enhance product development and team productivity.
Required Skills
- AI
- Jira
- Productboard
- Coda
- Data Analysis
- Process Improvement
- Cross-functional Collaboration
- Product Lifecycle
- Operational Leadership
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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