About this role
Hatch is hiring a Product Operations Manager to coordinate between product, engineering, and other teams to improve product shipping speed and decision-making. The role involves managing systems, processes, tools, and implementing AI-powered workflows to enhance team productivity and automation.
Required Skills
- Product Management
- Analytics
- Process Improvement
- Automation
- AI Tools
- Release Management
- Deployment
- Documentation
- Tooling
- Workflow Automation
About Hatch
usehatchapp.comHatch is an innovative platform that employs AI-driven customer service representatives (CSRs) to engage with customers through SMS, email, and voice, significantly enhancing communication efficiency. The system allows businesses to build and deploy customized AI agents within 24 hours, improving response rates and streamlining the customer interaction process. By integrating seamlessly with existing systems, Hatch helps maximize revenue opportunities while minimizing overhead costs, making it a comprehensive solution for modern customer engagement. With proven results in increasing sales and improving customer experience, Hatch positions itself as a leader in the conversational AI space.
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