Lead Professional Services Engineer, Actimize

NICE

2 months ago

3.8 on Glassdoor

United States

Hybrid

Full Time

Medior

1 applicant

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About this role

A Software Engineer at NiCE works on designing, configuring, and delivering technical solutions with a strong focus on NiCE Actimize implementations and data-driven integrations. The role evaluates requirements, translates them into system specifications, and customizes existing solutions while ensuring quality through testing and approvals. It also contributes to team growth through mentoring and documentation in a client-facing environment.

Skills

Qualifications

BS in Computer Science or Related Field

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.