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Lead Solution Success Manager - Platform & Emerging at Workiva - ApplyBlast

Lead Solution Success Manager - Platform & Emerging

Workiva

3 months ago

4.2 on Glassdoor

Amsterdam, Netherlands

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Lead Solution Success Manager at Workiva, you will bridge platform capabilities with strategic customer value by designing scalable adoption programs and acting as a solution authority. You will translate technical expertise into business outcomes, enable customer success managers, and influence the product roadmap to drive self-service adoption. The role focuses on guiding customers through their maturity journey while collaborating cross-functionally to enhance solution health.

Responsibilities

Design and execute scalable one-to-many adoption programs for customers
Translate functional expertise into tangible business outcomes
Influence product roadmap based on high-value customer feedback
Develop internal training content to empower the broader team
Partner with Product and Engineering to identify platform friction points

Skills

Qualifications

Undergraduate degree in technical, business, or related field6+ years in customer-facing technical role

About Workiva

workiva.com

Headquarters

Ames, Iowa, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Workiva's cloud-based software transforms work with assured integrated reporting solutions for finance, sustainability, audit & risk—connecting people, data & processes.