Lead Technical Account Manager
NICE
About this role
The Lead Technical Account Manager at NICE is a senior customer-facing role owning strategic relationships with the company’s largest and most complex contact-center customers. The position serves as the primary advocate for assigned accounts within NICE, working across teams to ensure long-term partnership and satisfaction. It is based in the Technical Account Management organization supporting NICE’s CX/contact center platform.
Skills
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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About NICE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NICE.
Salary
$148k – $198k
per year