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© All Rights Reserved. ApplyBlast.com
GET Group North America
The Lead Technical Support Engineer provides advanced technical expertise to resolve complex equipment, software, and hardware issues that exceed the capabilities of Field Service Engineers. This role involves coordinating technical projects, delivering training, and collaborating with internal teams and vendors to ensure optimal system performance and continuous improvement. The position requires strong leadership, analytical problem-solving skills, and the ability to communicate technical concepts to both technical and non-technical audiences.
Headquarters
Waltham, Massachusetts, United States
Company Size
51-200 employees
Founded
1994
GET Group North America is a partner to public and private organizations that helps them issue and verify highly secure physical and digital credentials. They provide end-to-end identity solutions — from secure ID cards, smartcards and e-documents to personalization and issuance systems, biometric authentication, verification software and managed services — to support the entire credential lifecycle. Serving governments, enterprises and institutions that require strong identity assurance, GET Group NA focuses on interoperability, anti-fraud measures and regulatory compliance. Backed by the broader GET Group expertise and manufacturing, they combine hardware, software and services to protect identities and secure credentials.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GET Group North America.
32% below the average for this role