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Remote Technical Support at Jobgether - ApplyBlast

Remote Technical Support

Jobgether

14 days ago

Remote

Full Time

Medior

0 applicants

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About this role

This fully remote role provides responsive technical assistance to customers, focusing on the troubleshooting and resolution of hardware, software, and network connectivity issues. The position involves diagnosing complex infrastructure problems, coordinating with vendors and internal teams, and maintaining accurate case documentation. It requires strong analytical skills and the ability to communicate technical solutions clearly to diverse audiences.

Responsibilities

Deliver responsive technical assistance and resolve hardware and software issues for customers
Analyze and resolve network connectivity problems involving TCP/IP, DNS, VPNs, and firewalls
Maintain accurate case documentation and manage support tickets according to established SLAs

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.