Integra Testing Services
A Level 2 Help Desk Technician provides advanced end-user support and serves as an escalation point for the Tier 1 team within a Microsoft 365 and Azure environment. Responsible for resolving complex desktop, application, access, and identity issues, this role involves managing incidents through ticketing systems and performing endpoint management tasks. The candidate partners with infrastructure teams to ensure employee productivity through hands-on troubleshooting, account administration, and hardware asset management.
Headquarters
Mentor, Ohio, United States
Company Size
501-1000 employees
Founded
2021
Integra Testing Services is a national provider of Testing, Adjusting & Balancing (TAB) and Controlled Environment Services, with additional offerings in Building Commissioning, Building Systems Consulting, Fire, Life & Safety Services, and Specialty Services. The company operates across numerous U.S. states and internationally, serving customers with a focus on preventing issues before they occur. Integra is headquartered in Mentor, Ohio.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Integra Testing Services.
10% above the average for this role