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Level 2 Service Desk and Onsite Engineer at blueAPACHE - ApplyBlast

Level 2 Service Desk and Onsite Engineer

blueAPACHE

2 months ago

2.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Level 2 Service Desk and Onsite Engineer provides advanced technical support for both remote and on‑site issues, handling escalated tickets and ensuring timely resolution. This role collaborates with other IT teams to maintain service quality and supports the organization’s technology operations across locations.

Responsibilities

Provide tier‑2 technical support for end users
Perform onsite hardware installations and repairs
Escalate and resolve complex service tickets

Skills

About blueAPACHE

blueapache.com

Headquarters

Melbourne, Victoria, Australia

Company Size

201-500 employees

Founded

1998

View Profile

blueAPACHE is Australia's most awarded mid-market IT services provider, founded in Melbourne in 1998. The company delivers integrated IT Operations Excellence as a Service, including managed services, cybersecurity, cloud infrastructure, connectivity, collaboration, and technology procurement. Serving industries such as healthcare, financial services, retail, and government, blueAPACHE helps organisations improve performance, strengthen security, and outpace change through a single, integrated operating model.