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Tier 2 Desk Side Support Specialist at Ignite IT - ApplyBlast

Tier 2 Desk Side Support Specialist

Ignite IT

2 months ago

Washington, District of Columbia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Tier 2 Desk Side Support Specialist provides intermediate-level technical assistance to end users, troubleshooting hardware and software issues on-site. The role works within an information technology services environment to ensure timely resolution and maintain system performance.

Responsibilities

Provide Tier 2 technical support for end‑user hardware and software issues
Troubleshoot and resolve network connectivity and application problems
Manage user accounts and permissions in Active Directory

Skills

About Ignite IT

igniteitservices.com

Headquarters

Ashburn, Virginia, United States

Company Size

51-200 employees

Founded

2018

View Profile

Ignite is a technology services firm focused on IT security and digital transformation for large federal agencies. They help government organizations win by delivering breakthrough digital innovations that transform operations, security posture, and outcomes. Positioned as innovators in IT security and modernization, Ignite offers strategic, secure technology solutions to modernize complex government IT environments. The company emphasizes government-focused delivery, security-first approaches, and measurable transformation.