numata
The Level 2 Support Engineer provides advanced technical support to end‑users, handling escalated hardware, software, and network issues while ensuring timely resolution and customer satisfaction. The role involves troubleshooting, system maintenance, user account management, and assisting L1 engineers, with occasional after‑hours work and participation in IT projects.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2004
Numata is a Johannesburg-based business technology strategist focused on helping small and medium enterprises. They act as a trusted IT partner, providing managed services, IT strategy, cloud migration, cybersecurity and other business-enabling technology so clients can focus on core operations. Numata combines strategic consulting with hands-on delivery—support, projects and governance—to align technology with business goals. SMEs engage them for local presence, technical expertise and continuous service that improves uptime, security and productivity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for numata.
numata didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role