Dedicated IT
The Support Technician II at Dedicated IT provides first‑line technical assistance to healthcare clients, handling support tickets, phone and email inquiries, and mentoring teammates. The role involves troubleshooting hardware, software, O365, network issues, and coordinating with vendors while ensuring SLA compliance and delivering professional support to end users and executives.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dedicated IT.