hktservice.com
This role provides Level 2 end-user support, managing the full lifecycle of dispatched tickets through hands-on and remote assistance. The position involves performing MACD services, patch management, hardware and software deployment, and preventive maintenance. The specialist acts as remote hands and eyes for Level 3 specialists while resolving in-scope issues independently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hktservice.com.
hktservice.com didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
Level 2 Agent with French and English
Modis Design
Administrateur II, Ordinateurs Portables et de Bureau / Enterprise Laptop and Desktop Administrator II
zebra
UCaaS Help Desk Support Representative
Vaticoutsourcing
Help Desk 2 Livello Junior
EVERIENCE
IT Support Technician - 2
Leidos
Level 2 Service Desk and Onsite Engineer
blueAPACHE