Level 2 Technology Support Specialist

Alcala Consulting, Inc.(1 year ago)

HybridFull TimeMedior$71,399 - $95,976 (estimated)Information Technology

About this role

Alcala Consulting is a long-established IT support and cybersecurity MSP serving clients across Southern California. The Level 2 Technology Support Specialist provides client-facing technical support across Windows, macOS, and Linux environments, delivering consistent, process-driven service and on-site support as needed. This role is intended as a long-term MSP career with training and stable expectations.

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Required Skills

Windows
MacOS
Linux
Microsoft 365
Azure AD
Networking
Troubleshooting
Customer Service
Documentation
Hardware Support

+5 more

Qualifications

CompTIA A+
Network+
M365 Certification
Azure Certification
Valid Driver's License

About Alcala Consulting, Inc.

alcalaconsulting.com

Vercel is a cloud platform specialized in frontend development, offering developers the ability to deploy, manage, and scale applications effortlessly. It provides a seamless integration with modern frameworks like Next.js, enabling static site generation, serverless functions, and real-time collaboration features. Developers choose Vercel for its speed, ease of use, and global content delivery network (CDN) that optimizes user experiences by minimizing load times and latency. With a focus on optimizing the deployment process, Vercel empowers teams to ship high-quality web applications quickly and efficiently.