Anaplan

Level 3 Support Analyst

Anaplan

5 days ago
Sydney, Australia
Onsite
Full Time
Junior
0 applicants
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Anaplan
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About this role

A Level 3 Support Team member at Anaplan resolves complex technical issues for customers, working closely with engineering and product teams to troubleshoot system-level challenges and provide 24/7 emergency support.

Skills

Qualifications

Degree in Mathematics, Physics, Electronic Engineering, Computer Science, or related field2-3 years' experience in data analysis, software development/quality assurance, or technical supportProfessional proficiency in EnglishFluency in Japanese (highly desirable)Experience creating technical documentation and/or training
Anaplan

About Anaplan

anaplan.com

Anaplan is a cloud-based connected planning platform that enables enterprises to build models, run AI-driven scenario planning and forecasting, and deliver integrated analysis and reporting. Its platform supports real-time modeling, collaborative what‑if analysis, and data integration across finance, supply chain, sales, and HR to align strategic, financial, and operational plans. Organizations use Anaplan to speed decision-making, improve cross-functional alignment, and scale planning processes across the business.

About Anaplan

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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