Copeland Technology Solutions
A Level 2 Technician at Copeland serves as a bridge between frontline support and senior technical resources, resolving advanced and escalated issues across diverse IT environments including Microsoft 365, legacy infrastructure, and cybersecurity tools. The role involves investigating complex technical problems, maintaining clear documentation in ticketing systems, reinforcing company standards, and ensuring consistent, high-quality service delivery for managed clients.
Headquarters
Buffalo, New York, United States
Company Size
11-50 employees
Founded
1979
Outsource your IT responsibilities so your team can focus on customers and revenue. Managed IT Services, including cybersecurity, infrastructure management, backup solutions, disaster recovery, and more. Microsoft Certified Partner.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Copeland Technology Solutions.
4% below the average for this role