hktservice.com
Provides Level 2 operations support for IP‑based services to PCCW Global clients, handling remote and on‑site technical issues, participating in migrations, and ensuring 24 × 7 coverage. The role involves customer service, escalation handling, and collaboration with engineering and NOC teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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hktservice.com didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role