Licensed Insurance Retention Agent - Remote
American Automobile Association(1 month ago)
About this role
The Senior Service Excellence Associate at AAA focuses on member retention by preventing policy cancellations and strengthening member relationships. The role centers on understanding member needs, communicating AAA's value, and providing appropriate insurance solutions to maintain coverage and membership. This position supports long-term member loyalty and reinforces the AAA brand.
Required Skills
- Policy Retention
- Sales
- Customer Service
- Communication
- Multitasking
- Policy Quoting
- Documentation
- Process Improvement
- Bilingual
Qualifications
- High School Diploma
- GED
- Property & Casualty License
- Personal Lines License
- State Insurance Licenses
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