Loan Processing Manager (Remote - Dallas, San Antonio or Phoenix)

Zippy(2 months ago)

RemoteFull TimeManager$90,000 - $100,000Revenue

About this role

The Loan Processing Manager at Zippy is responsible for leading a borrower-facing team that drives the loan process from qualification to approval for manufactured home loans. This high-impact role involves mentoring Zippy Guide Associates, overseeing the borrower pipeline, and ensuring efficient document collection while maintaining compliance and enhancing borrower engagement. The position requires collaboration across teams to identify bottlenecks and improve operational efficiency, all while providing a consistently positive borrower experience.

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Required Skills

Team Leadership
Coaching
Pipeline Management
Document Collection
Performance Management
Compliance Management
Inbound/Outbound Operations
Cross-Functional Collaboration
Metric Analysis
Problem Solving

+17 more

About Zippy

www.zippymh.com

Zippy is a financial services company specializing in manufactured home loans, committed to simplifying the lending process for its customers. With a focus on user-friendly, 100% online lending, Zippy provides access to competitive loan rates and a supportive team of licensed home loan originators, known as Zippy Guides, who assist clients in understanding their loan options. The company prides itself on maximizing customer success by ensuring all loans feature fixed rates without pre-payment penalties, making homeownership more accessible. Zippy operates as part of a family of companies that includes insurance and technology services, aiming to meet diverse customer needs in a streamlined manner.

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