Lobby Ambassador - Madrone

Action Property Management(1 month ago)

San Francisco, CAOnsiteFull TimeJunior$54,000 - $54,000Customer Service

About this role

The Lobby Ambassador at Madrone in San Francisco serves as the primary front-facing representative for residents and guests in a luxury residential community. The role focuses on maintaining a welcoming, polished lobby environment while supporting building operations from the front desk. The ambassador ensures resident satisfaction through attentive service and effective communication. This position is part of a values-driven organization that emphasizes professionalism, integrity, and growth opportunities.

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Required Skills

Customer Service
Front Desk Operations
Lobby Monitoring
Access Control
Concierge Services
Report Writing
Phone Etiquette
Package Handling
Conflict Resolution
Knowledge Of Governing Documents

+4 more

Qualifications

High School Diploma or Equivalent

About Action Property Management

actionlife.com

Action Property Management is the largest privately owned HOA property management company, delivering full-service management and proactive solutions to homeowners associations and community developments. They serve a wide range of community types—large-scale communities, high-rises, new developments, hotel-residential projects, and self-managed associations—providing financial oversight, property operations, vendor coordination, and governance support. The firm emphasizes expert, proactive service and tailored strategies to help communities thrive, protect assets, and simplify board responsibilities. Partnering with Action is positioned to improve resident experience, preserve property value, and streamline everyday management.