Logistics Coordinator
HONK(1 month ago)
About this role
The Logistics Coordinator at HONK ensures the timely and efficient delivery of vehicles while overseeing logistics assignments and secondary services. The role focuses on managing the full lifecycle of services from initiation through completion and maintaining strong communication with customers, service providers, and insurance adjusters. This position operates within a remote-first environment and supports a high volume of logistics-related interactions via calls and chats.
Required Skills
- Logistics Coordination
- Vehicle Transportation
- Customer Communication
- Issue Resolution
- Call Handling
- Chat Support
- Stakeholder Management
- Escalation Management
- Problem Solving
- Team Collaboration
+9 more
About HONK
honkforhelp.comHONK (Honk Technologies) is a technology-driven roadside assistance platform that connects drivers to a nationwide, vetted network of tow and service providers. It offers APIs, white‑label booking and dispatch solutions, mobile apps, and analytics to insurers, fleets, dealers and other enterprise partners so they can deliver fast, trackable on‑demand service. HONK emphasizes excellent customer experience and operational efficiency—real‑time tracking, digital payments, and data insights help partners reduce cost, improve retention, and achieve industry‑leading satisfaction scores.
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