Client Success Manager
HONK
About this role
A Client Success Manager at HONK partners with strategic OEMs, insurers, rental companies, and fleets to ensure HONK’s roadside assistance platform is implemented successfully and delivers measurable value. The role focuses on driving adoption, long-term customer confidence, and scalable solutions while collaborating across Sales, Product, and Operations. This is a remote-first position supporting enterprise-scale mobility customers across the US.
Skills
About HONK
honkforhelp.comHONK (Honk Technologies) is a technology-driven roadside assistance platform that connects drivers to a nationwide, vetted network of tow and service providers. It offers APIs, white‑label booking and dispatch solutions, mobile apps, and analytics to insurers, fleets, dealers and other enterprise partners so they can deliver fast, trackable on‑demand service. HONK emphasizes excellent customer experience and operational efficiency—real‑time tracking, digital payments, and data insights help partners reduce cost, improve retention, and achieve industry‑leading satisfaction scores.
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About HONK
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for HONK.
Salary
$113k – $151k
per year