HONK

Client Success Manager

HONK(11 days ago)

RemoteFull TimeSenior$112,532 - $150,602 (estimated)Customer Success
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About this role

A Client Success Manager at HONK partners with strategic OEMs, insurers, rental companies, and fleets to ensure HONK’s roadside assistance platform is implemented successfully and delivers measurable value. The role focuses on driving adoption, long-term customer confidence, and scalable solutions while collaborating across Sales, Product, and Operations. This is a remote-first position supporting enterprise-scale mobility customers across the US.

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Required Skills

  • Relationship Building
  • Product Knowledge
  • Onboarding
  • Training Delivery
  • Account Growth
  • Cross-Sell
  • Upsell
  • Client Support
  • KPI Tracking
  • Data Analysis

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HONK

About HONK

honkforhelp.com

HONK (Honk Technologies) is a technology-driven roadside assistance platform that connects drivers to a nationwide, vetted network of tow and service providers. It offers APIs, white‑label booking and dispatch solutions, mobile apps, and analytics to insurers, fleets, dealers and other enterprise partners so they can deliver fast, trackable on‑demand service. HONK emphasizes excellent customer experience and operational efficiency—real‑time tracking, digital payments, and data insights help partners reduce cost, improve retention, and achieve industry‑leading satisfaction scores.

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