LPN Call Center-ONSITE-mid-shift 10a-10:30p
Summit BHC(1 month ago)
About this role
An LPN Call Center Intake Coordinator at Willow Creek Behavioral Health serves as the single point of entry for inpatient admissions, handling phone triage, pre-registration, and patient callbacks. The role involves verifying insurance eligibility, coordinating with clinical and business office staff, and maintaining communication with referral sources and families to facilitate timely admissions.
Required Skills
- Phone Triage
- Patient Assessment
- Insurance Verification
- Pre-Registration
- Crisis Intervention
- Documentation
- Referral Coordination
- De-escalation
Qualifications
- LPN
- High School Diploma
- Bachelor's Degree Preferred
- CPR Certification
- De-escalation Certification
- Restraint Certification
- First Aid (May Be Required)
About Summit BHC
summitbhc.comSummit Behavioral Healthcare, Addiction Treatment Centers in AZ, CA, CO, GA, IA, IN, KS, LA, MO, NJ, NM, NC, PA, SC, TN, TX, VA, WV, & WI.
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