MAINZ - Junior Customer Care Manager (m/w/d)
roadsurfer(1 month ago)
About this role
A Junior Customer Care Manager at roadsurfer coordinates daily rental operations, ensuring smooth vehicle handovers and customer satisfaction throughout the rental process. The role involves supporting station leadership in personnel planning and training while maintaining high-quality service standards. Candidates should have 2-3 years of experience in car rental or tourism, strong organizational skills, and excellent communication abilities in both German and English.
Required Skills
- Teamspirit
- Teamevents
- Camper Budget
- Customer Journey
- Personal Planning
- Team Training
- Quality Standards
- Service Orientation
- Communication Skills
- Organizational Talent
+4 more
Qualifications
- Abgeschlossene Ausbildung
- 2–3 Jahre Berufserfahrung in der Autovermietung, im Tourismus oder in einem vergleichbaren Bereich
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
- Gültiger Führerschein der Klasse B
About roadsurfer
roadsurfer.com[Company Profile] The company specializes in providing advanced web solutions, focusing on enhancing user experiences through innovative technology. With a keen emphasis on performance optimization and responsive design, they empower businesses to create seamless and engaging digital platforms. Their expertise ranges from web development to ensuring robust online security, catering to diverse industries and audiences. By combining creativity with technical proficiency, they aim to deliver tailor-made solutions that drive growth and success for their clients.
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