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© All Rights Reserved. ApplyBlast.com
Wipro
This role involves serving as the primary point of contact for major customer incidents, driving resolution through internal teams, and ensuring service restoration within agreed SLAs. The incumbent is responsible for coordinating stakeholder communications, preparing major incident reports, and leading post-mortems to identify root causes and prevent future occurrences. It requires strong leadership in service operations, incident management, and fostering a proactive environment for continuous process improvement.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
3% below the average for this role