Wipro
Wipro is seeking a Senior Incident Management professional to act as the primary Single Point of Contact for managing major client incidents. The role requires driving resolution efforts, coordinating with subject matter experts, and ensuring service restoration within agreed SLAs while minimizing business impact. Key duties include conducting root cause analyses, preparing incident reports, updating knowledge bases, and leading post-incident reviews to prevent recurrence.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Wipro didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role