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© All Rights Reserved. ApplyBlast.com
Wipro
This senior role involves acting as the single point of contact for customers to manage and resolve major IT incidents, ensuring adherence to Service Level Agreements (SLAs). The incumbent leads bridge meetings, coordinates with subject matter experts, and drives root cause analysis to prevent future occurrences while maintaining rigorous reporting and knowledge management. This position is critical for overseeing incident management processes and facilitating cross-functional collaboration to minimize service disruptions.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role