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© All Rights Reserved. ApplyBlast.com
Wipro
This role serves as the Single Point of Contact for managing major incidents, driving resolution through relevant teams, and ensuring service restoration within agreed SLAs. The incumbent is responsible for conducting root cause analysis, preparing incident reports, updating knowledge databases, and leading reviews to prevent future occurrences. Additionally, the position involves coordinating with process managers, providing periodic status reports, and conducting training sessions to enhance team capabilities.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role