TP
The Lead Trainer is responsible for designing, delivering, and managing training programs for contact center employees, including new hires and ongoing education. They facilitate multiple training methods, supervise training staff, and collaborate with various teams to improve training quality and effectiveness. The role emphasizes developing employees' skills in sales, customer service, and technical support within a client-focused environment.
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TP.
TP didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role
1 month ago