Managed Program Account Coordinator

The Managed Program Account Coordinator at Caesarstone Canada supports a group of retail customers and their subcontracted fabricators by providing administrative, customer service, and data‑entry assistance. The role ensures accurate data entry, coordinates slab shipments, monitors key performance indicators, and handles warranty and payment inquiries while maintaining high levels of customer satisfaction. It also supports the CS Connect program and processes Qualico orders, requiring bilingual communication in French and English.