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Managed Services Analyst at GHX - ApplyBlast

Managed Services Analyst

GHX

5 days ago

3.2 on Glassdoor

Hyderabad, Telangana, India

Onsite

Full Time

Medior

0 applicants

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About this role

The Managed Services Analyst provides excellent customer service to internal and external customers, assisting with products and services provided by GHX. This role involves administrative process support for routine tasks, requiring strong communication, analytical, and problem-solving skills. The position demands effective time management, attention to detail, and the ability to maintain strong business relationships.

Responsibilities

Provide support for external customers via email for assistance with questions and problem resolution
Handle daily case work while meeting predetermined KPI and QA standards
Identify, document, and escalate repetitive customer issues to leadership

Skills

About GHX

ghx.com

Headquarters

Louisville, Colorado, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

GHX (Global Healthcare Exchange) is an AI-powered healthcare supply chain orchestration platform connecting providers, suppliers, and government organizations across millions of transactions. Its platform automates procure-to-pay and order-to-cash workflows, supports inventory management, vendor credentialing, invoice and payment processing, and value analysis, helping healthcare organizations reduce manual work and workflow debt. GHX's connected intelligence capabilities, including its ResiliencyAI solution, enable supply chain teams to anticipate disruption, act faster, and drive operational efficiency and cost reduction across the healthcare ecosystem.