Zendesk

Managed Services Consultant

Zendesk(4 days ago)

HybridFull TimeSenior$135,527 - $181,220 (estimated)Customer Success
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About this role

This role involves managing a portfolio of customers to optimize and grow their use of Zendesk products, providing consultative support and proactive recommendations. The focus is on ensuring customer satisfaction, onboarding, and ongoing value realization through expert guidance and collaboration.

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Required Skills

  • Customer Success
  • Zendesk
  • Project Management
  • Communication
  • Support Process
  • Relationship Management
  • Business Consulting
  • Technical Aptitude
  • Multitasking
  • Customer Service
Zendesk

About Zendesk

zendesk.com

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.

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